outstanding customer service

[Istenem]

had a pint before the game yesterday in a boozer i go to once in a blue moon. the barman pulls it into a glass which was festering with the dregs of the old barrel. he brought it over and i refused it.
nothing unusual so far.
once he'd pulled me a proper pint he refused payment and said "this one's on me." i'm hardly a regular there and i've never seen this particular barman before but it was a humbling episode. i earn more than this fella so argued the toss but he was adamant. so i put the £3.20 in the charity pot and went about my business (which included £5 from PMP which really didn't want me to win: more satisfying than a free JP and/or a free pint).

[Matt Vinyl]

Now that, is just how it should be.

[Slammer]

had a pint before the game yesterday in a boozer i go to once in a blue moon. the barman pulls it into a glass which was festering with the dregs of the old barrel. he brought it over and i refused it.
nothing unusual so far.
once he'd pulled me a proper pint he refused payment and said "this one's on me." i'm hardly a regular there and i've never seen this particular barman before but it was a humbling episode. i earn more than this fella so argued the toss but he was adamant. so i put the £3.20 in the charity pot and went about my business (which included £5 from PMP which really didn't want me to win: more satisfying than a free JP and/or a free pint).

Fantastic. A coin of two sides. Guys running a shit pub to serve that in the first place, but other side, at least he did change it and refused payment, fair play.


Needless to say, there is no point in this guy applying to work in a Litten Tree (unless he keeps just one side of his coin on show- care to guess which?)


Its funny, because in situations like that, you usually end up stripping a red off 3 quid in or something stupid and you end up standing there feeling like a complete c*nt while the hopper drops. lol.

[Matt Vinyl]

Its funny, because in situations like that, you usually end up stripping a red off 3 quid in or something stupid and you end up standing there feeling like a complete c*nt while the hopper drops. lol.

Pulled £70 out of a Vortex a week or so ago and it IOU'd on the last £1 it had to pay me. I pointed it out to the barman out of courtesy and he proceeded to say I had a cheek to ask for my extra £1 after getting £69 out of the machine.

He had given me a large Magners for the price of a small one beforehand...

[Slammer]

Its funny, because in situations like that, you usually end up stripping a red off 3 quid in or something stupid and you end up standing there feeling like a complete c*nt while the hopper drops. lol.

Pulled £70 out of a Vortex a week or so ago and it IOU'd on the last £1 it had to pay me. I pointed it out to the barman out of courtesy and he proceeded to say I had a cheek to ask for my extra £1 after getting £69 out of the machine.

He had given me a large Magners for the price of a small one beforehand... ]


Not wanting to drift off topic. But if you key'd it, it would have been 56 / 181 quid light. So lucky you didnt, or presumably, you wouldnt have played it?

[Matt Vinyl]

Heh, as mentioned in t'other thread, I certainly wouldn't have! Couldn't key it though, due to location and the huge 'tube' key 'blocker' on the front of it.

Does go to show that it's swings and roundabouts, eh?

Anyway, back on topic: I've always had good service in my local 'spoons (not, in many others!) whereby my pint will be changed without question, any IOUs will always be paid.

[Slammer]

[quote="Matt Vinyl"]Heh, as mentioned in t'other thread, I certainly wouldn't have! ]


Im not a big fan of spoons. But as long as you never, ever, eat in one or go there for a night out - I think they are okay.


I do often find service a problem as well, because they adore having long bars and not employing staff to stand behind them.

[thecannonball89]

Heh, as mentioned in t'other thread, I certainly wouldn't have! ]


Im not a big fan of spoons. But as long as you never, ever, eat in one or go there for a night out - I think they are okay.


I do often find service a problem as well, because they adore having long bars and not employing staff to stand behind them.

Spoons, why do you need to go to the bar, iv brought 1 drink once.

[JG]

Going to the bar is an essential if you wish to purchase a drink.
There are alternatives available. Some Spoons have started providing loud hailers instead of those little triangular placard things that tell you that you can get ten bottles of Reef/WKD for £4.50 or a Wetherburger and curried chips for £1.89 on a Sunday morning.

You just switch it on.....weeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee ooooooooooooooooooooooo weeeeeeeeeeeeeeeeeeeeeeee, careful nasty bit of feedback there.

"AHEM!" <<weeeeeeeeeooooooooooooooooooooooo>> "Two thimbles of tap water for us on The Cluedo please."


[From the bar]

<<weeeeeeeeeeeeeooooooooooooo EEEEEEEEEEEEEEEEEEEEK>>

(Jesus, don't they train the staff how to use those things? Anyone with a hearing aid will be stone cold dead/deaf by now. Surely against the Geneva convention? Nasty level of sound torture. Ouch. Jesus.)

"That will be 49p please."


Hmmm? What do we do now? Do we throw the money at the barman? I don't know mate. We could just go...

NO. We're not going to the long bar. We're not going to queue with all the chavs pushing in and rubbernecking over the bar. We're not going to compete with all that. They have provided loud hailers for a reason. It's for the convenience of fruit machine players who don't want to waste time queuing at a bar for the 'obligatory drink' which justifies their presence. I reckon maybe the throwing of coins is a good idea, I've only got pounds mind you, they might throw change back at us, we're not at a football match, so I'm sure throwing the coins is acceptable isn't it? Yeah I'll lob a quid at him.....

[From the bar]

<<weeeeeeeeeeeeeeeEEEEEEEEEEEEEEEEEE BLEEEEPPPPPPP>>

"OUCH! Please pay by card when using the loud hailers. Do not throw coins, repeat, do not throw coins."


Oh, guess I better get my card out. I'm not going to the bar though.

#<<whooop!PPPp!EEEPE!!>> "Err, do we play by card then?"

[Bar]

<<eeek>> (It's getting boring doing the obligatory feedback, can I just leave it out now? I mean all you have to do is not put your mouth too close to the microphone bit, causing a positive feedback cycle. It's not hard.) "Yes, please read out the 16 digit code on the front of your card"


"Yep, it's errr 4......5.....3.......2"


[Bar]

<<oooeeeeeeEEEEp (he's still learning)>> "4532"


"818 "<<eeeeeeeeeeeeeooooooooeeeeeeeeeeeee>>

[Bar]

"8183?"



<<hoooooooooooooooooooOOOOOOOOOOOOB>> "NO! ~crackle~ 8186"

[Bar]

"8186" <<eeeep>>




Mate, I've just got the mega streak, can we just leave now? Yeah ok. Forget it. Put the loud hailer down, let's get to Lloyds bar, I think they've got a carrier pigeon system going for drinks orders.

[Matt Vinyl]

Classic George as usual.

Spoons, why do you need to go to the bar, iv brought 1 drink once

I tend to only play when I'm out for a few anyway, so, it's pretty essential.

[HornyNick]

@JG
That must a system they are trialling in some pubs, never seen anything like that in a spoons round me.
Great idea though. good old Spoons, always with the innovative ideas.

[betchrider]

We have 2 spoons in donny 1 is a bit more up more up market than the other but dont mind either

[HorseRacingKing]

Istenem well fucking done mate, glad you put money in charity box its something I would do aswell. Your trying to lead the way in giving fruit players a good reputation and an easier time but will be hard with so many pikey cunts in the game.

[Mattb]

He's actually a quiz artiste - good manners and etiquette are essential to be honest

Lumps in the pint Istenem?

[Slammer]

We have 2 spoons in donny 1 is a bit more up more up market than the other but dont mind either

Your from Doncaster huh? Do you know a player called Danny? Be in his early 30s by now.