newbie

nicki68 · Post by **nicki68** » Fri Feb 29, 2008 6:45 pm

Hi I have recently purchased a global Hi-Lo Casino and we are unable to open the glass front bit 2 refill the hoppers ,does any 1 know if we can get a key for it

psxcity · Post by **psxcity** » Fri Feb 29, 2008 7:03 pm

could always refill from the front,on the key front if ya lucky could be a standard 250 key otherwise if its a cam lock best way just drill it out and replace dont bother trying to force the top just do more damage

nicki68 · Post by **nicki68** » Fri Feb 29, 2008 7:18 pm

we tried filling it from the top but the money falls straight through 2 the bottom,its a normal looking key not a round one but may have to drill it out if we cant get a replacement Thanks will try it

psxcity · Post by **psxcity** » Fri Feb 29, 2008 7:23 pm

we tried filling it from the top but the money falls straight through 2 the bottom

you need to put it in refill mode via the refill key

dav777 · Post by **dav777** » Fri Feb 29, 2008 9:34 pm

A machine you bought dosnt come with keys???

nicki68 · Post by **nicki68** » Fri Feb 29, 2008 9:39 pm

No it does come with keys but we cant seem 2 get one of the keys 2 turn once its in so i was wondering whether i cud get a fresh key

dav777 · Post by **dav777** » Fri Feb 29, 2008 10:00 pm

wd40? And check the bolt isnt tight against the lock, that might stop it opening mate.

machine doctor · Post by **machine doctor** » Fri Feb 29, 2008 10:17 pm

Whom or where did you buy the machine from?Is it not possible to contact them to see if they have supplied you with the correct keys, or at least find out if they had a problem(unable to open it or lost the key) and sold you the machine knowing you would not be able to get it open.

nicki68 · Post by **nicki68** » Fri Feb 29, 2008 10:34 pm

Hi Thanks for all ur help i will try wd40 and give it a wiggle,the people we bought the machine off had never opened the top and were onkly given 4 keys which we have,she said she just put the money in the top but it is on free play and i dont know how 2 refill it

machine doctor · Post by **machine doctor** » Fri Feb 29, 2008 11:10 pm

Looks like your stuck and only way is going be to drill out the lock as getting a duplicate key if its the round type will be virtually impossible.
Another alarm bell ringing is that if its on free play,when you say the money falls straight through,is it comming back out?,If thats the case then it wont payout anyway even if you do manage to get it filled as it possibly has a door switch that has been set in the open position setting the machine on free play.
That would explain why the previous owner did not have any need to open the top.

brian · Post by **brian** » Sun Mar 02, 2008 8:52 pm

ha ha ha ---- cant believe he fell for the----we never opened the machine before crap----like if i sold a car and it didnt work--i could say well i never drove it----lol

machine doctor · Post by **machine doctor** » Tue Mar 04, 2008 7:53 pm

Maybe nicki68 could answer that for us,to be honest looking at all the similar postings of machines bought not working and people asking for help,I'm embarrassed to say that I do not possess the psychic ability yet to determine which post is genuine

ha ha ha ---- cant believe he fell for the----we never opened the machine before crap