Paddy Power is SHIT

Forum covering Horse Racing, Football and anything else you can do at the Betting Shop!
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Ruler of The World
Senior Member
Posts: 2110
Joined: Thu Jul 26, 2012 12:51 pm

Paddy Power is SHIT

Post by Ruler of The World »

Is this acceptable service?


Troy N Hi, my name is Troy N. How may I help you?

You can you put me through to live casino help please?

Troy N I can help you with that Ahmad

Troy N What is the problem?

You the issue I asked about earlier

You still unresolved, no update

Troy N Could you confirm the amount of the last deposit made into your Paddy Power account please?

You £40

Troy N thanks

Troy N this issue has been sent on to the Casino network for you Ahmed. We're waiting to hear back from them

Troy N We will contact you via email the second they contact us

Troy N apologies for any delay

You I'll believe THAT when I see it

Troy N Ok. Is there anything else I can help you with?

You Can you give me a time frame please?

Troy N it should be later today but I don't know how busy they are themselves. they work on a queue based system

You so if I don't receive an email within 24 hours?

You What does thst tell me?

You that you are all useless?

You because I have had promises of emails many times before over other issues and I am STILL waiting for them!

Troy N I do apologise for that I assure you will be contacted once we hear back from them. The issue is being investigated for you

You well that's all well and good but can you not see my point and accept that I am still waiting for promises from your colleagues

You ?

Troy N I can see this issue is being looked at for you yes

You Well I simply don't believe in Paddy Power customer service based on previous broken promises

You I think I am well within my rights to feel that way

Troy N If I could speed this up for you I'd be happy to but unfortunately we have to wait to hear back from the network

You when you prove that you offer decent service it might be believable

Troy N I appreciate that completely Ahmed

You well you still have not answered my question

You IF I receive no response within 24 hours, what does that prove?

Troy N That the network hasn't responded to us yet

You oh so you shift the blame

You typical

Troy N We are having this looked into for you and will contact you once we hear back

Troy N I can only apologise for any delay

You I have asked you for a time frame

You a time where there are no excuses

You no blame shifting

You there has to be a time limit

You this cannot go on forever

Troy N its usually within 24 hours

Troy N but I do not work for the network I don't know how busy they are

Troy N I can only give an estimate

You right but tell me a period whereby even you would say it is unacceptable

You your lack of response speaks volumes

You because you simply DO NOT CARE

Troy N I'm sorry you feel that way

You because, the fact is, PADDY POWER CUSTOMER SERVICE IS TRASH

Troy N Ok

You Well it is

You because I am STILL WAITING for PREVIOUS PROMISED RESPONSES!

You Points to note:

Troy N I do apologise for that

You 1. Customer service DO NOT CARE

You 2. Customer service are RUDE and OBNOXIOUS

Troy N What were the other issues Ahmad?

You 3. Customer service are GREEDY

You 4. Customer service are TOTALLY UNREASONABLE

You it is your job to find out what the previous issues are

You you read emails and live chats and see for yourself

Troy N ok when did you contact us about these issues? What were they in relation to?

You you may be good but you have to realise that your colleagues have FAILED MISERABLY

You Why should I now rummage around finding dates just to satisfy your curiosity?

You find out in your own time, not mine

You I have spent my time already

You WASTED

Troy N Ok I don't want to waste anymore of your time

You yes because it is convenient for you to say that

You because you are just another of Paddy Powers "No Men"

You if in doubt, give them nowt - that is your company policy

You absolute UTTER RUBBISH

You you cannot even give a definite timeframe for a response and you sit there giving me attitude

You PATHETIC

Troy N I've gone throguh some previous chats but can't see any outstanding issues here

Troy N through*

You best of all, because you know your service is trash, you don't even have the facility to email the transcript to yourself

Troy N Without any further information there's not much else I can do

Troy N We'll be in contact once we've heard back about your Live Casino issue

Troy N Take care. Feel free to contact us with any further queries Ahmad
Troy N has disconnected.
deadeye
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Posts: 31
Joined: Wed Feb 27, 2013 5:10 pm

Post by deadeye »

yes it is and i would of told you to fuck off and get a life . your daily rants about bookies and how hard done you get are fuckin boring . why dont you get out the game .
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Ruler of The World
Senior Member
Posts: 2110
Joined: Thu Jul 26, 2012 12:51 pm

Post by Ruler of The World »

deadeye wrote:yes it is and i would of told you to fuck off and get a life . your daily rants about bookies and how hard done you get are fuckin boring . why dont you get out the game .
Couldn't give a fuck what you think.

It continued...


Daniel D Hi, my name is Daniel D. How may I help you?

You What the HELL is going on with this CON ARTIST's CASINO?

You I did the match for blackjack

You x 40 WAGERING??????????? ARE YOU SICK?

Daniel D I will have to pass you through to our gaming team and they will look into this for you

You this casino has gone too far now
Daniel D has disconnected.
Edyta Hi, my name is Edyta. How may I help you?

You what is going on

You I want to know how you are able to steal people's money like this and get away with it!

You the 100% bonus is RUBBISH

You I deposited £98 and got shafted like everyone else will

Edyta Hi, I'm sorry you feel that way. I’ll have a look into that. For security reasons, could you please confirm the last four digits of your active debit/credit card on your account?

You 9358

You I want my money back

You there was no way I would agree to that rubbish

You x40 they must be insane

You effectively its x80!!

You plus i didn't get paid for last night

You this is the end of the road by the looks of things

Edyta Thank you, I can see you have already spent the bonus funds from the match deposit promotion. I'm sorry about that

You yes of course I have who the hell would survive that wagering?

You I demand a bonus now or the next thing you'll be doing is closing my account FOREVER

Edyta I cannot credit you with the bonus from the same promotion once again. However we offer many promotions and when any of them is available you will email you

You no

You NEVER

You I GET NOTHING BUT RUBBISH FROM THIS CRAP CASINO

Edyta I'm sorry that you are unhappy with the promotions we offer.

You ITS THE SERVICE TOO

Edyta I understand your frustration but I won't be able to credit you with additional bonus

You THEN GOODBYE

You CLOSE THE ACCOUNT

You AND GO TO HELL

Edyta I can close your account if you wish. One moment please

You DAMED RIGHT I WANT

You DAMNED*

Edyta Your account is now closed and can be reopened on request by contacting customer service at any time.

You NO

You MAKE IT PERMANENT

Edyta This is permanent closure because only you can reopen the account

You NO I DO NOT WANT TO BE ABLE TO OPEN THE ACCOUNT EVER

You DO WHAT I AM SAYING OR I WILL REPORT YOU IT IS MY RIGHT TO REQUEST NEVER TO USE THIS GOD FORSAKEN CASINO AGAIN

You AND MAY PADDY "CON MAN" POWER BURN IN HELL

Edyta Please refrain from any form of unacceptable comment via chat. Thank you

You THIS CASINO IS A DISGRACE, A FARCE

You I WILL USE WHATEVER LANGUAGE I LIKE

You WHO THE HELL ARE YOU TO TELL ME WHAT KIND OF LANGUAGE TO USE?

You ACCEPT THE COMMENT MAY HE BURN IN HELL AND YOU CAN BURN WITH HIM AS ONE OF HIS CRONIES

You IS THE COMPLETE CLOSURE MADE YET OR NOT?

Edyta If you continue to abuse us over chat we will no longer help you tonight. Your account is closed pernamently

You SO WHY WOULD I WANT YOUR HELP THEN?

You TO DO WHAT?

You ARE YOU COMPLETELY THICK?

You OH, OF COURSE YOU ARE, DUMB QUESTION

You YOU WORK FOR PADDY POWER OF COURSE YOU'RE THICK

Edyta As previously advised, we will not tolerate abuse through this line of contact. thank you for contacting us, have a god night
Edyta has disconnected.
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JG
Senior Member
Posts: 6462
Joined: Sat Apr 30, 2005 2:42 pm
Location: England

Post by JG »

Well it continued for me over on Coral's crappy c@nting casino. I just whacked a few grand in their hi lo ultra spins gambler game when I got the Inca Dinka Donka Doo bonus for £40,000. I went to withdraw and was told it was a 100 times play through with a max win of 40 pence per credit

Me: This is not good enough
Natara: pardon?
Me: I said, this is not good enough
Natara: You're using the wrong brand of snuff then
Me: I wish to speak to a senior operative
Natara: Ok hold the line please.........He's having a poo at the moment, can you hold on?
Me: In that case I want my money back
Natara: No you can't
Me: Sod you then, I hope you die
Natara: <choke cough splutter>
Me: Hello?............errrr..........hello?.............oh dear.......oh dearly me. I've done it again. Oh dear, best hang up.
JG
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JG
Senior Member
Posts: 6462
Joined: Sat Apr 30, 2005 2:42 pm
Location: England

Post by JG »

However I did have a bit of luck with William Hill on line live roulette.


Dariella: Welcome player to live casino at William Hill. Good luck to you tonight.
Me: Bah!
Dariella: Place your bets please
Me: I'm going to put all my money on number seven.
Dariella: Good luck with that. It is my lucky number.
Me: They're not watching. Just drop the ball straight in number seven and we'll go halves.
Dariella: I cannot do. Security is always watching.
Me: Nah. I reckon security is having a poo, or outside on a fag break. I think you're ok.
Dariella: OK, just the once. <clunk>. Winner. Red. Odd. Seven.
Me: Cheers. That's 18p for me and 18p for you. Let's do it again....I'm just loading up with a K....number errr nine this time.
Dariella: No. The toilet is flushing security come back now. You wait for manager and maybe police. Something is not right.
Me: Hey hey you! Fetch me an ice cream!
Dariella: We are out of ice cream
Me: You clever clever shoe!
Dariella: I'm not a shoe
Me: Burn in hell
And at that point the camera melted
JG
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amazing
Senior Member
Posts: 427
Joined: Tue Jun 01, 2010 9:19 pm
Location: nottingham

Post by amazing »

Ruler of The World wrote:Is this acceptable service?


Troy N Hi, my name is Troy N. How may I help you?

You can you put me through to live casino help please?

Troy N I can help you with that Ahmad

Troy N What is the problem?

You the issue I asked about earlier

You still unresolved, no update

Troy N Could you confirm the amount of the last deposit made into your Paddy Power account please?

You £40

Troy N thanks

Troy N this issue has been sent on to the Casino network for you Ahmed. We're waiting to hear back from them

Troy N We will contact you via email the second they contact us

Troy N apologies for any delay

You I'll believe THAT when I see it

Troy N Ok. Is there anything else I can help you with?

You Can you give me a time frame please?

Troy N it should be later today but I don't know how busy they are themselves. they work on a queue based system

You so if I don't receive an email within 24 hours?

You What does thst tell me?

You that you are all useless?

You because I have had promises of emails many times before over other issues and I am STILL waiting for them!

Troy N I do apologise for that I assure you will be contacted once we hear back from them. The issue is being investigated for you

You well that's all well and good but can you not see my point and accept that I am still waiting for promises from your colleagues

You ?

Troy N I can see this issue is being looked at for you yes

You Well I simply don't believe in Paddy Power customer service based on previous broken promises

You I think I am well within my rights to feel that way

Troy N If I could speed this up for you I'd be happy to but unfortunately we have to wait to hear back from the network

You when you prove that you offer decent service it might be believable

Troy N I appreciate that completely Ahmed

You well you still have not answered my question

You IF I receive no response within 24 hours, what does that prove?

Troy N That the network hasn't responded to us yet

You oh so you shift the blame

You typical

Troy N We are having this looked into for you and will contact you once we hear back

Troy N I can only apologise for any delay

You I have asked you for a time frame

You a time where there are no excuses

You no blame shifting

You there has to be a time limit

You this cannot go on forever

Troy N its usually within 24 hours

Troy N but I do not work for the network I don't know how busy they are

Troy N I can only give an estimate

You right but tell me a period whereby even you would say it is unacceptable

You your lack of response speaks volumes

You because you simply DO NOT CARE

Troy N I'm sorry you feel that way

You because, the fact is, PADDY POWER CUSTOMER SERVICE IS TRASH

Troy N Ok

You Well it is

You because I am STILL WAITING for PREVIOUS PROMISED RESPONSES!

You Points to note:

Troy N I do apologise for that

You 1. Customer service DO NOT CARE

You 2. Customer service are RUDE and OBNOXIOUS

Troy N What were the other issues Ahmad?

You 3. Customer service are GREEDY

You 4. Customer service are TOTALLY UNREASONABLE

You it is your job to find out what the previous issues are

You you read emails and live chats and see for yourself

Troy N ok when did you contact us about these issues? What were they in relation to?

You you may be good but you have to realise that your colleagues have FAILED MISERABLY

You Why should I now rummage around finding dates just to satisfy your curiosity?

You find out in your own time, not mine

You I have spent my time already

You WASTED

Troy N Ok I don't want to waste anymore of your time

You yes because it is convenient for you to say that

You because you are just another of Paddy Powers "No Men"

You if in doubt, give them nowt - that is your company policy

You absolute UTTER RUBBISH

You you cannot even give a definite timeframe for a response and you sit there giving me attitude

You PATHETIC

Troy N I've gone throguh some previous chats but can't see any outstanding issues here

Troy N through*

You best of all, because you know your service is trash, you don't even have the facility to email the transcript to yourself

Troy N Without any further information there's not much else I can do

Troy N We'll be in contact once we've heard back about your Live Casino issue

Troy N Take care. Feel free to contact us with any further queries Ahmad
Troy N has disconnected.
Ahmad yawn
The clue to your problem is in the last 3 letters of ya name :-)
Enjoying life to the max!

I'll be back
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JG
Senior Member
Posts: 6462
Joined: Sat Apr 30, 2005 2:42 pm
Location: England

Post by JG »

Did you really have to quote the whole of his feckin' post?
JG
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