Is this acceptable service?
Troy N Hi, my name is Troy N. How may I help you?
You can you put me through to live casino help please?
Troy N I can help you with that Ahmad
Troy N What is the problem?
You the issue I asked about earlier
You still unresolved, no update
Troy N Could you confirm the amount of the last deposit made into your Paddy Power account please?
You £40
Troy N thanks
Troy N this issue has been sent on to the Casino network for you Ahmed. We're waiting to hear back from them
Troy N We will contact you via email the second they contact us
Troy N apologies for any delay
You I'll believe THAT when I see it
Troy N Ok. Is there anything else I can help you with?
You Can you give me a time frame please?
Troy N it should be later today but I don't know how busy they are themselves. they work on a queue based system
You so if I don't receive an email within 24 hours?
You What does thst tell me?
You that you are all useless?
You because I have had promises of emails many times before over other issues and I am STILL waiting for them!
Troy N I do apologise for that I assure you will be contacted once we hear back from them. The issue is being investigated for you
You well that's all well and good but can you not see my point and accept that I am still waiting for promises from your colleagues
You ?
Troy N I can see this issue is being looked at for you yes
You Well I simply don't believe in Paddy Power customer service based on previous broken promises
You I think I am well within my rights to feel that way
Troy N If I could speed this up for you I'd be happy to but unfortunately we have to wait to hear back from the network
You when you prove that you offer decent service it might be believable
Troy N I appreciate that completely Ahmed
You well you still have not answered my question
You IF I receive no response within 24 hours, what does that prove?
Troy N That the network hasn't responded to us yet
You oh so you shift the blame
You typical
Troy N We are having this looked into for you and will contact you once we hear back
Troy N I can only apologise for any delay
You I have asked you for a time frame
You a time where there are no excuses
You no blame shifting
You there has to be a time limit
You this cannot go on forever
Troy N its usually within 24 hours
Troy N but I do not work for the network I don't know how busy they are
Troy N I can only give an estimate
You right but tell me a period whereby even you would say it is unacceptable
You your lack of response speaks volumes
You because you simply DO NOT CARE
Troy N I'm sorry you feel that way
You because, the fact is, PADDY POWER CUSTOMER SERVICE IS TRASH
Troy N Ok
You Well it is
You because I am STILL WAITING for PREVIOUS PROMISED RESPONSES!
You Points to note:
Troy N I do apologise for that
You 1. Customer service DO NOT CARE
You 2. Customer service are RUDE and OBNOXIOUS
Troy N What were the other issues Ahmad?
You 3. Customer service are GREEDY
You 4. Customer service are TOTALLY UNREASONABLE
You it is your job to find out what the previous issues are
You you read emails and live chats and see for yourself
Troy N ok when did you contact us about these issues? What were they in relation to?
You you may be good but you have to realise that your colleagues have FAILED MISERABLY
You Why should I now rummage around finding dates just to satisfy your curiosity?
You find out in your own time, not mine
You I have spent my time already
You WASTED
Troy N Ok I don't want to waste anymore of your time
You yes because it is convenient for you to say that
You because you are just another of Paddy Powers "No Men"
You if in doubt, give them nowt - that is your company policy
You absolute UTTER RUBBISH
You you cannot even give a definite timeframe for a response and you sit there giving me attitude
You PATHETIC
Troy N I've gone throguh some previous chats but can't see any outstanding issues here
Troy N through*
You best of all, because you know your service is trash, you don't even have the facility to email the transcript to yourself
Troy N Without any further information there's not much else I can do
Troy N We'll be in contact once we've heard back about your Live Casino issue
Troy N Take care. Feel free to contact us with any further queries Ahmad
Troy N has disconnected.
Paddy Power is SHIT
- Ruler of The World
- Senior Member
- Posts: 2110
- Joined: Thu Jul 26, 2012 12:51 pm
- Ruler of The World
- Senior Member
- Posts: 2110
- Joined: Thu Jul 26, 2012 12:51 pm
Couldn't give a fuck what you think.deadeye wrote:yes it is and i would of told you to fuck off and get a life . your daily rants about bookies and how hard done you get are fuckin boring . why dont you get out the game .
It continued...
Daniel D Hi, my name is Daniel D. How may I help you?
You What the HELL is going on with this CON ARTIST's CASINO?
You I did the match for blackjack
You x 40 WAGERING??????????? ARE YOU SICK?
Daniel D I will have to pass you through to our gaming team and they will look into this for you
You this casino has gone too far now
Daniel D has disconnected.
Edyta Hi, my name is Edyta. How may I help you?
You what is going on
You I want to know how you are able to steal people's money like this and get away with it!
You the 100% bonus is RUBBISH
You I deposited £98 and got shafted like everyone else will
Edyta Hi, I'm sorry you feel that way. I’ll have a look into that. For security reasons, could you please confirm the last four digits of your active debit/credit card on your account?
You 9358
You I want my money back
You there was no way I would agree to that rubbish
You x40 they must be insane
You effectively its x80!!
You plus i didn't get paid for last night
You this is the end of the road by the looks of things
Edyta Thank you, I can see you have already spent the bonus funds from the match deposit promotion. I'm sorry about that
You yes of course I have who the hell would survive that wagering?
You I demand a bonus now or the next thing you'll be doing is closing my account FOREVER
Edyta I cannot credit you with the bonus from the same promotion once again. However we offer many promotions and when any of them is available you will email you
You no
You NEVER
You I GET NOTHING BUT RUBBISH FROM THIS CRAP CASINO
Edyta I'm sorry that you are unhappy with the promotions we offer.
You ITS THE SERVICE TOO
Edyta I understand your frustration but I won't be able to credit you with additional bonus
You THEN GOODBYE
You CLOSE THE ACCOUNT
You AND GO TO HELL
Edyta I can close your account if you wish. One moment please
You DAMED RIGHT I WANT
You DAMNED*
Edyta Your account is now closed and can be reopened on request by contacting customer service at any time.
You NO
You MAKE IT PERMANENT
Edyta This is permanent closure because only you can reopen the account
You NO I DO NOT WANT TO BE ABLE TO OPEN THE ACCOUNT EVER
You DO WHAT I AM SAYING OR I WILL REPORT YOU IT IS MY RIGHT TO REQUEST NEVER TO USE THIS GOD FORSAKEN CASINO AGAIN
You AND MAY PADDY "CON MAN" POWER BURN IN HELL
Edyta Please refrain from any form of unacceptable comment via chat. Thank you
You THIS CASINO IS A DISGRACE, A FARCE
You I WILL USE WHATEVER LANGUAGE I LIKE
You WHO THE HELL ARE YOU TO TELL ME WHAT KIND OF LANGUAGE TO USE?
You ACCEPT THE COMMENT MAY HE BURN IN HELL AND YOU CAN BURN WITH HIM AS ONE OF HIS CRONIES
You IS THE COMPLETE CLOSURE MADE YET OR NOT?
Edyta If you continue to abuse us over chat we will no longer help you tonight. Your account is closed pernamently
You SO WHY WOULD I WANT YOUR HELP THEN?
You TO DO WHAT?
You ARE YOU COMPLETELY THICK?
You OH, OF COURSE YOU ARE, DUMB QUESTION
You YOU WORK FOR PADDY POWER OF COURSE YOU'RE THICK
Edyta As previously advised, we will not tolerate abuse through this line of contact. thank you for contacting us, have a god night
Edyta has disconnected.
Well it continued for me over on Coral's crappy c@nting casino. I just whacked a few grand in their hi lo ultra spins gambler game when I got the Inca Dinka Donka Doo bonus for £40,000. I went to withdraw and was told it was a 100 times play through with a max win of 40 pence per credit
Me: This is not good enough
Natara: pardon?
Me: I said, this is not good enough
Natara: You're using the wrong brand of snuff then
Me: I wish to speak to a senior operative
Natara: Ok hold the line please.........He's having a poo at the moment, can you hold on?
Me: In that case I want my money back
Natara: No you can't
Me: Sod you then, I hope you die
Natara: <choke cough splutter>
Me: Hello?............errrr..........hello?.............oh dear.......oh dearly me. I've done it again. Oh dear, best hang up.
Me: This is not good enough
Natara: pardon?
Me: I said, this is not good enough
Natara: You're using the wrong brand of snuff then
Me: I wish to speak to a senior operative
Natara: Ok hold the line please.........He's having a poo at the moment, can you hold on?
Me: In that case I want my money back
Natara: No you can't
Me: Sod you then, I hope you die
Natara: <choke cough splutter>
Me: Hello?............errrr..........hello?.............oh dear.......oh dearly me. I've done it again. Oh dear, best hang up.
JG
However I did have a bit of luck with William Hill on line live roulette.
Dariella: Welcome player to live casino at William Hill. Good luck to you tonight.
Me: Bah!
Dariella: Place your bets please
Me: I'm going to put all my money on number seven.
Dariella: Good luck with that. It is my lucky number.
Me: They're not watching. Just drop the ball straight in number seven and we'll go halves.
Dariella: I cannot do. Security is always watching.
Me: Nah. I reckon security is having a poo, or outside on a fag break. I think you're ok.
Dariella: OK, just the once. <clunk>. Winner. Red. Odd. Seven.
Me: Cheers. That's 18p for me and 18p for you. Let's do it again....I'm just loading up with a K....number errr nine this time.
Dariella: No. The toilet is flushing security come back now. You wait for manager and maybe police. Something is not right.
Me: Hey hey you! Fetch me an ice cream!
Dariella: We are out of ice cream
Me: You clever clever shoe!
Dariella: I'm not a shoe
Me: Burn in hell
And at that point the camera melted
Dariella: Welcome player to live casino at William Hill. Good luck to you tonight.
Me: Bah!
Dariella: Place your bets please
Me: I'm going to put all my money on number seven.
Dariella: Good luck with that. It is my lucky number.
Me: They're not watching. Just drop the ball straight in number seven and we'll go halves.
Dariella: I cannot do. Security is always watching.
Me: Nah. I reckon security is having a poo, or outside on a fag break. I think you're ok.
Dariella: OK, just the once. <clunk>. Winner. Red. Odd. Seven.
Me: Cheers. That's 18p for me and 18p for you. Let's do it again....I'm just loading up with a K....number errr nine this time.
Dariella: No. The toilet is flushing security come back now. You wait for manager and maybe police. Something is not right.
Me: Hey hey you! Fetch me an ice cream!
Dariella: We are out of ice cream
Me: You clever clever shoe!
Dariella: I'm not a shoe
Me: Burn in hell
And at that point the camera melted
JG
Ahmad yawnRuler of The World wrote:Is this acceptable service?
Troy N Hi, my name is Troy N. How may I help you?
You can you put me through to live casino help please?
Troy N I can help you with that Ahmad
Troy N What is the problem?
You the issue I asked about earlier
You still unresolved, no update
Troy N Could you confirm the amount of the last deposit made into your Paddy Power account please?
You £40
Troy N thanks
Troy N this issue has been sent on to the Casino network for you Ahmed. We're waiting to hear back from them
Troy N We will contact you via email the second they contact us
Troy N apologies for any delay
You I'll believe THAT when I see it
Troy N Ok. Is there anything else I can help you with?
You Can you give me a time frame please?
Troy N it should be later today but I don't know how busy they are themselves. they work on a queue based system
You so if I don't receive an email within 24 hours?
You What does thst tell me?
You that you are all useless?
You because I have had promises of emails many times before over other issues and I am STILL waiting for them!
Troy N I do apologise for that I assure you will be contacted once we hear back from them. The issue is being investigated for you
You well that's all well and good but can you not see my point and accept that I am still waiting for promises from your colleagues
You ?
Troy N I can see this issue is being looked at for you yes
You Well I simply don't believe in Paddy Power customer service based on previous broken promises
You I think I am well within my rights to feel that way
Troy N If I could speed this up for you I'd be happy to but unfortunately we have to wait to hear back from the network
You when you prove that you offer decent service it might be believable
Troy N I appreciate that completely Ahmed
You well you still have not answered my question
You IF I receive no response within 24 hours, what does that prove?
Troy N That the network hasn't responded to us yet
You oh so you shift the blame
You typical
Troy N We are having this looked into for you and will contact you once we hear back
Troy N I can only apologise for any delay
You I have asked you for a time frame
You a time where there are no excuses
You no blame shifting
You there has to be a time limit
You this cannot go on forever
Troy N its usually within 24 hours
Troy N but I do not work for the network I don't know how busy they are
Troy N I can only give an estimate
You right but tell me a period whereby even you would say it is unacceptable
You your lack of response speaks volumes
You because you simply DO NOT CARE
Troy N I'm sorry you feel that way
You because, the fact is, PADDY POWER CUSTOMER SERVICE IS TRASH
Troy N Ok
You Well it is
You because I am STILL WAITING for PREVIOUS PROMISED RESPONSES!
You Points to note:
Troy N I do apologise for that
You 1. Customer service DO NOT CARE
You 2. Customer service are RUDE and OBNOXIOUS
Troy N What were the other issues Ahmad?
You 3. Customer service are GREEDY
You 4. Customer service are TOTALLY UNREASONABLE
You it is your job to find out what the previous issues are
You you read emails and live chats and see for yourself
Troy N ok when did you contact us about these issues? What were they in relation to?
You you may be good but you have to realise that your colleagues have FAILED MISERABLY
You Why should I now rummage around finding dates just to satisfy your curiosity?
You find out in your own time, not mine
You I have spent my time already
You WASTED
Troy N Ok I don't want to waste anymore of your time
You yes because it is convenient for you to say that
You because you are just another of Paddy Powers "No Men"
You if in doubt, give them nowt - that is your company policy
You absolute UTTER RUBBISH
You you cannot even give a definite timeframe for a response and you sit there giving me attitude
You PATHETIC
Troy N I've gone throguh some previous chats but can't see any outstanding issues here
Troy N through*
You best of all, because you know your service is trash, you don't even have the facility to email the transcript to yourself
Troy N Without any further information there's not much else I can do
Troy N We'll be in contact once we've heard back about your Live Casino issue
Troy N Take care. Feel free to contact us with any further queries Ahmad
Troy N has disconnected.
The clue to your problem is in the last 3 letters of ya name :-)
Enjoying life to the max!
I'll be back
I'll be back