Dear Sceptre / Machine floats
Posted: Wed Feb 02, 2011 12:31 pm
An observation from last night for you, noted in a pub where one of your machines is sited.
An older chap (lets call him "Bill"), likes a bit of a go on the machine. In fact, Bill likes to play it for hours on end. He's your perfect punter, he endlessly collects and recycles small wins.
He started off with a few quid change from his beer, when that ran out he changed up a tenner at the bar. When that ran out he started putting £20s into the note acceptor on the machine. This went on for a couple of hours, during which time he has built up a nice bank, but ultimately cycled it all back down to nothing.
Off he wandered, had a sit down for half an hour, before coming back with another £20 note. However, and this bit is my fault, the note acceptor in the machine was no longer working. No change in the pub, no more play for Bill. He would have played it for a couple more hours, and there would have been another 3 £20s for your engineer to collect next week.
What went wrong? Earlier on yesterday, your engineer put £100 in coins in, not a penny more. I got a £20 win first board and out goes the light. Probably £99 in there now, but its cost you a customer for the night.
This goes on everywhere. Have you ever worked out just how much money these unusable machines are costing you?
An older chap (lets call him "Bill"), likes a bit of a go on the machine. In fact, Bill likes to play it for hours on end. He's your perfect punter, he endlessly collects and recycles small wins.
He started off with a few quid change from his beer, when that ran out he changed up a tenner at the bar. When that ran out he started putting £20s into the note acceptor on the machine. This went on for a couple of hours, during which time he has built up a nice bank, but ultimately cycled it all back down to nothing.
Off he wandered, had a sit down for half an hour, before coming back with another £20 note. However, and this bit is my fault, the note acceptor in the machine was no longer working. No change in the pub, no more play for Bill. He would have played it for a couple more hours, and there would have been another 3 £20s for your engineer to collect next week.
What went wrong? Earlier on yesterday, your engineer put £100 in coins in, not a penny more. I got a £20 win first board and out goes the light. Probably £99 in there now, but its cost you a customer for the night.
This goes on everywhere. Have you ever worked out just how much money these unusable machines are costing you?
) or untill the notey comes on