Do betting shops legally have a duty of care

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e4ans
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Do betting shops legally have a duty of care

Post by e4ans »

Long story short had a huge fobt problem but hit a 5 figure sum online, cleared loans credit cards barred myself from all bookies in town and installed gamblock on my laptop then purchased a paper shredder to destroy all bills so I can't send proof of address to another online gaming company and it has a credit card slot too ( in case used a phone or tablet and got tempted)

I'm actually well up for the last few years now i hit the online win but they never seemed to care when I was half cut and had 1k in notes saying just got my savings out and hand it over to load in credit

They just seem like they don't have any training in helping people doing massive sums. It's there commodity to make money but when I've been in a casino massively down asking for more chips, the pit boss has said your down a bit why don't you go home and stuff like that.

I've limited myself to my stan james and paddy power tenner a week so I can do my 10p lucky 63 on the football scores but all this fobt stuff in the news has made me want to speak about it

Rant over lol
Oscar
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Post by Oscar »

My short answer would be that bookmaker staff aren't paid enough to care, so invariably they don't. The same applies to casino staff. Occasionally, like you describe, there will be an employee who has a conscience but the people upstairs making the real money couldn't give a toss where the money comes from.

A few years back there was a female care worker who used to gamble in Gala casino, Bristol harbourside. Nothing massive, £10 bets on blackjack etc, she might win/lose a couple of hundred pounds or whatever. Then, not only did her visits become more frequent (almost daily) but she was also gambling far greater amounts, and would have spins of upto £500 on roulette with a £25 marker and would play 3 boxes on blackjack with a minimum of £50 on each box.

People, well everyone really, myself included, would speculate jokingly that she was siphoning money from the vulnerable people she was looking after. Even one of the managers openly admitted he knew something wasn't right.

Then surprise surprise I bought the Bristol Evening Post one day and read a headline about a woman stealing £2-300k from people in her care.

I turned the page and whose face did I see?




No-ones, because the article in question wasn't on that page, it was on page 5, but you get the picture.
You put a lemon to shame, you bitter cunt.
e4ans
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Post by e4ans »

You ask staff now for odds on things like over 2.5 goals or a score cast and they look at you like shit and when you get them it's almost like their doing you a favour
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JG
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Post by JG »

Good man e4ans, block the bastards any way you can. Sounds like you hit the problem gambler's dream out. The hardest thing about giving up is writing off that spent money as gone and never coming back.the second hardest is replacing the new found void in your life.
Gambling is horridly under regulated, I've not seen any evidence of a duty of care, more a duty of just let them get on with it.
It's high time these pointlessFOBTs were restricted. A maximum of £2 every minute. On virtual sports.
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harry2
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Post by harry2 »

Self excluded two years ago. One lapse since, only a couple of weeks ago. One day at a time.

Unfortunately gambling is everywhere.
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Roll_With_It_Russ
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Post by Roll_With_It_Russ »

Duty of care is only a volutary code.

Casinos require you to register any cards you want to use and can set your limit per visit/24 hr... Has to be a history of affordabilty to get any sort of decent limits.

Cash its as much as you can carry pretty much.

If your known to staff in casinos I go to they will say if you go above your normal spend.

who is to know/say what you can or cant afford?

Ive gone from 20s to 100 a hand on blackjack chasing and been asked if I need a break, yet gone straight in ending up 400+ a box in london and they didnt know me...who was they to know I was above my limits and losing shit loads.

The choice is there to play the same game for a pound a go... No one make you bet anymore to get the same amount of entertainment.

Strange how the same simple game is a bit tedious after a while... Multiply the stakes up and it heart thumping, that is high stakes poker in my head.
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trayhop123
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Post by trayhop123 »

Roll_With_It_Russ wrote:
The choice is there to play the same game for a pound a go... No one make you bet anymore to get the same amount of entertainment.


ive always said this , but get berated whenever i mention self regulation, , , , , , i personally couldnt give a shit how many bookies they open yadda yadda , i dont have to walk in , ,, , i know this attitude gets up some peoples noses though and probably comes accross as selfish , as its easy for me to state because i dont have a gambling addiction ,,,,,, but im still sympathetic to others losses , i get no pleasure from stories of misery from anyone , ,,, , im sorry i cant change my views but ive always belongd to the "responsible for our own actions nobody puts a gun to our head and makes us gamble briggade" ,,,, ,,, if you truly are just playing for entertainment , like the above quote , then theres nothing to stop you playing 5p roulette and setting yourself a ten quid limit. ,,,,,

awaits oscars loaded gun lol
Little discipline = BIG issue

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harry2
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Post by harry2 »

Lee, could you walk past a shop selling Superman memorabilia, though ?
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BFK
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Post by BFK »

I got destroyed in Luton casino on the the blackjack table the other night. The dealer was pulling out all sorts of coral blackjack escapes!!!
Roll_With_It_Russ
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Post by Roll_With_It_Russ »

Csm?
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mr lugsy
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Post by mr lugsy »

harry2 wrote:Lee, could you walk past a shop selling Superman memorabilia, though ?
lol
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trayhop123
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Post by trayhop123 »

fair enough harry , i couldn't , thats my addiction lol , at least i end up with something for the money though :)
Little discipline = BIG issue

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Drpepper
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Post by Drpepper »

Speaking from an online perspective, there's a duty of care, but there's also an opportunity cost.

It goes without saying that you can't be unscrupulous in your activities, but ultimately you're judged as a company on how much revenue you make, so it's a "within reason/reasonable expectation" type of stance, whereby you don't want to extort problem gamblers, but you also don't want to be pushing your higher margin customers to competitor betting sites.
e4ans
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Post by e4ans »

One thing really annoys me is you cant enjoy a smoke with a drink in the pub as its classed as a health risk yet you can stumble out n do thousands in the bookies next door or on your phone in the pub as you have just seen an offer for an online casino on the tv during the football half time

We had a nice drive through the Cumbrian countryside other day and is amazing to see the small towns full of independent shops and not a bookies, charity shop or payday loan shop in site. Such a shame whats happened to towns and glad I got out
Roll_With_It_Russ
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Post by Roll_With_It_Russ »

e4ans wrote:One thing really annoys me is you cant enjoy a smoke with a drink in the pub as its classed as a health risk yet you can stumble out n do thousands in the bookies next door or on your phone in the pub as you have just seen an offer for an online casino on the tv during the football half time

We had a nice drive through the Cumbrian countryside other day and is amazing to see the small towns full of independent shops and not a bookies, charity shop or payday loan shop in site. Such a shame whats happened to towns and glad I got out


Certainly what those sort of shops target, the deprived areas.

Interesting point about those northern towns, i'd go as far to say as the "locals" and previous generations are pretty pissed of they can't afford to live in these nice areas anymore as they have been priced out. Which happens right across the country... Far bigger problem affecting far more people.
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